The Palace Theatre has a fairly large seating capacity of 1,400 across four levels – Stalls, Dress Circle, Grand Circle and Balcony. All four seating sections have some great views with good deals on ticket prices, and so whatever your budget and whatever your seat preference, you should be able to find that perfect seat for you at the Palace Theatre London.


The largest seating section in the Palace Theatre is the Stalls. Located on the ground floor of the auditorium, the Stalls are usually very popular due to their close proximity to the stage. Because of this, tickets in this section can be quite expensive, but the further back you go the more the price will decrease, meaning that you can bag yourself quite a bargain if you are lucky.

Dress Circle

The second level of the auditorium is the Dress Circle which overhangs the Stalls and is on level 1. Seats here are also very popular as they are only slightly higher up and present great views of the overall stage without feeling too far away or cut off from any action. Central seats in the first few rows are excellent and possibly the best in the theatre, but if you venture off to the side slightly, or get seats towards the back of this section, then prices will dramatically drop and the view will not alter as much. If you like to view the entire set and scenery then sitting in the Dress Circle may be the choice for you.

Grand Circle

The Grand Circle is located on level 2 of the auditorium and overhangs the Dress Circle below. Seats in this section tend to be cheaper than those in the Stalls and Dress Circle but if you manage to get seats in the front half, especially the first couple of rows, then you may have found yourself a bargain as views may be high up but they are good.

The Balcony

Many people have visited the show and left feedback about the Balcony section. We have asked for feedback from users and many have shared similar complaints that the Balcony section is heavily restricted. The Balcony is one of the highest and largest in the West End and is almost 60 feet away from the stage. The section is divided into a central section and two side sections, running from row A to row O. From from G and back seats are extremely steep and feel very high. It is not recommended that you sit in this section if you are scared of heights or have limited mobility, as it is a 77 step climb to the section. Views from the front central section are generally okay, but safety bars are visible from every seat. Seats in the left and right section are the most restricted, and much of the action is lost onstage. Many of these seats are sold as ‘restricted view’, so please check your tickets before purchasing.

If you need further help in deciding which seating area is best for you, then check out the seating plan below.

Seats for Children

For those audience members visiting with children it can be hard to select the right area to sit in. We would advise avoiding the first few rows in the Stalls due to the height of the stage. Best views are midway back in the Stalls and towards the front of the Dress Circle. Seats labelled as restricted view are often difficult for shorter people to enjoy, and the Balcony section has many restrictions. Try to sit towards a central aisle for best views of the stage.


The Palace Theatre  is accessible by 2 steps to the Foyer from street level. There is step free access to the theatre for wheelchair users via an exit. Please notify a member of staff upon arrival. There are 77 steps to the Balcony, 56 to the Upper Circle, and 30 to the Dress Circle. The Stalls are accessed by 3 steps down from the foyer. The stalls can seat one large or two small wheelchairs along with their companions, or transfer seats to anywhere in the Stalls, with space for up to 4 wheelchairs to be stored at the back of the theatre. Sadly there is no access to the bars, but drinks can be brought to seats within the Stalls. There is an adapted toilet in the theatre by the exit to the theatre.



  1. Hello,

    I made a reservation for seats and I was given seat numbers S2 and S3 but according to the seating plan they don’t exist.

    Please Help.

    1. Hi there,

      The seating plan changes dependent on the show. Sometimes rows or seats are added in or taken away.

      If you have booked these seats, then they will exist.

      Kind Regards,

  2. Hello,

    I am wanting to bring my Dad, who is in a Wheelchair, along to see Derren Brown. It would be for 1 disabled, 1 carer, 1 student and 5 adults!

    Would you be able to let me know what availability you have to accommodate us all please?

    Thank you


  3. Hi,

    I have booked tickets to see Harry Potter later this year but the only ones I could get were in the Balcony (G11-G12 & G14 – G15). I this is quite away from the stage so just wanted to check if we would be able to hire binoculars? I know these are sometimes for hire in the seats.

    Look forward to hearing from you.

    Kind regards,


  4. Hi,

    I have booked tickets to see Harry Potter and the seats I was given are in the Stalls (C-26 and C-27) but on the seating plan they seem to be separated. Does it mean that my friend and I will not be sat next to each other? Also, they are not restricted view are they?

    Thank you,


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